In today’s business, everything computes. That is why you need the right level of support to help optimize the technology that you are using. New business challenges demand a support team that smartly manages and maximizes IT resources. To ensure that operational continuity and life-cycle management needs are met, we provide a support continuum that is designed to optimize your day-to-day productivity levels. We provide a preventative, anticipatory and proactive IT solution.
Proactive IT help desk support for your day-to-day it ecosystem and projects.
WHAT IS MANAGED IT SERVICES?
Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.
Proactive it help desk support for your day-to-day it ecosystem and projects
Drive transformational changes in the client servicing ecosphere and helpdesk management by making the environment more responsive, mobile and flexible. Fidelity IT Solutions leverages an end-to-end, multichannel support solution, without capital-intensive investments into skilled labour and costly infrastructure for ongoing management. From onsite support, self-servicing to remote support, our enterprise-wide support apparatus results in increased process efficiency and front-line productivity at reduced costs.- We deliver one-call resolution and enhance customer experience with by providing channelways to diverse IT help desk support pipelines. Organizations are looking for knowledgeable and caring help desk staff to resolve their day-to-day IT issues and give them rapid response. Our highly-skilled and reputed support staff can be integrated into any operational environment. Let us help meet your technology challenges. Our team of dedicated professionals understand the unique customer configurations and IT requirements, and we provide a value-driven customer experience that will help you navigate through the competitive marketplace.
Through a service level agreement, we set the framework that will set guarantees, that include increased responsiveness, customized support tiers, downtime prevention, and year-round 24/7 technical support. Our technical support responses are quick, prompt and meet your satisfaction as we are able to troubleshoot clients’ computer systems immediately. What will your next IT downtime cost you?
Solutions
Proactive IT help desk support for your day-to-day it ecosystem and projects.
WHO WE SERVE
ELIMINATE THE IT CHALLENGES YOUR BUSINESS
Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, Jerther IT has you covered with industry compliant solutions.
Stop wasting time and money on technology. Explore our company
INDUSTRIES WE SERVE
WE WORK WITH GLOBAL BRANDS
Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, Jerther IT has you covered with industry compliant solutions, customized to your company’s specific needs.
Being back with Jerther IT just gives me peace of mind knowing that my technology is functioning seamlessly behind the scenes without it interfering with and disrupting our day-to-day operations.
Very late in the day, I received a request from our director to obtain a quote for software and laptops. We needed them by noon the next day. But Jerther IT was able to get those to us first thing in the morning.
Why choose us
6 REASONS TO PARTNER WITH JERTHER IT
Quick response
We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Experienced
In more than 8 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.
No geek speak
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
Business savvy
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
One Stop Shop
We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.